Cancellation Policy

Yindella Private Limited

At Yindella Private Limited, we strive to provide our customers with a seamless shopping experience. If you need to cancel an order, please review our cancellation policy below:

Order Cancellation Before Shipment

• Customers can cancel their order within 24 hours of placing it, provided that it has not been shipped.
• To cancel an order, please contact our customer support team at business@yindella.com with your order details.
• If the order is successfully canceled within the allowed time frame, a full refund will be processed to the original payment method within 5-7 business days.

Order Cancellation After Shipment

• Once an order has been shipped, it cannot be canceled.
• If you no longer wish to receive the order, you may refuse delivery, and the item will be returned to us. A refund will be initiated after deducting applicable shipping and handling charges.

Customized & Made-to-Order Products

• Orders for customized or made-to-order products cannot be canceled once production has started.
• If there is an issue with the customization, please reach out to our customer support team for assistance.

Pre-Orders & Backorders

• Pre-orders and backorders may be canceled before shipment, but a cancellation fee may apply depending on the product and supplier.

Refund Processing

• Refunds for eligible cancellations will be processed within 5-7 business days and credited back to the original payment method.
• If the refund is delayed, please contact your bank or payment service provider for further assistance.

Changes to This Policy

Yindella Private Limited reserves the right to modify or update this cancellation policy at any time. Changes will be communicated via our website.

For any queries or assistance, please contact our support team at business@yindella.com.